PRIVACY POLICY
How We Use and Protect Your Information
This policy explains what information X-Mods collects, why we collect it, how we use it, who we share it with, and the choices you have when using our website.
- We collect information needed to process orders, provide support, and improve the website.
- We use analytics and marketing tools such as GA4 and Meta Pixel to understand performance and measure ads.
- We use payment providers such as WooPayments, Klarna, and Clearpay to process payments securely.
- We do not sell your personal information.
CONTENTS
Find the Section You Need
Use this page to understand what data we collect, how we use it, cookies and tracking, who we share data with, retention, your rights, and how to contact us.
WHO WE ARE
Who We Are
X-Mods UK
X-Mods UK is a UK-based custom controller and modded controller business.
Website: https://x-mods.co.uk/
Country: United Kingdom
Business Address
X-Mods UK
Unit 1.4, Halton Mill
Mill Lane, Halton
Lancaster
LA2 6ND
United Kingdom
DATA WE COLLECT
What Data We Collect
We collect information to run the website, process orders, provide customer support, and keep the website secure.
Information You Provide
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Support messages you send us
Information Collected Automatically
- IP address and approximate location derived from it
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referring pages and links clicked
- Diagnostic data to help keep the site stable and secure
HOW WE USE DATA
How We Use Your Data
We may use your information to:
- Process and deliver orders
- Send order updates, confirmations, dispatch notices, and tracking details
- Provide aftercare and troubleshoot faults
- Manage your account if you create one
- Prevent fraud and protect the website
- Improve the website, products, and customer experience
- Measure site performance and advertising through tools such as GA4 and Meta Pixel
DATA RETENTION
How Long We Keep Data
We keep personal data only as long as necessary to:
- Fulfil orders and provide support
- Comply with legal obligations, such as tax and accounting rules
- Resolve disputes and enforce policies
- Maintain website security and prevent fraud
Usage and analytics data is usually kept for a shorter period unless required for security, legal, or operational reasons.
INTERNATIONAL TRANSFERS
International Transfers
Your information may be processed in locations where our service providers operate, including outside the UK.
Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.
YOUR RIGHTS
Your Rights
Depending on your location and applicable law, you may have rights to:
- Request access to the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where legally allowed
- Object to or restrict certain processing
- Opt out of marketing communications where applicable
To make a request, email af*******@*******co.uk.
SECURITY
Security
We take reasonable steps to protect your data. However, no method of transmission over the internet or electronic storage is completely secure.
CHILDREN'S PRIVACY
Children's Privacy
Our website is not intended for children under 13 and we do not knowingly collect personal data from children under 13.
If you believe a child has provided us with personal data, contact us and we will take steps to remove it where appropriate.
POLICY CHANGES
Changes to This Policy
We may update this privacy policy from time to time. Changes are effective when posted on this page.
CONTACT US
Questions About This Policy?
If you have questions about this privacy policy or how your data is handled, contact us at af*******@*******co.uk.